Contact information

Contact Information — yoursdeals.store

Get in Touch

We are here to help! Whether you have a question about your order, a product, or anything else — our team is ready to assist you.

📧 Email Support

support@yoursdeals.store

This is our primary support channel. We aim to respond to all emails within 24 hours on business days.

When contacting us, please include:

  • Your order number (if applicable)
  • A clear description of your question or issue
  • Any relevant photos (for damaged or incorrect items)

🕐 Support Hours

Monday – Friday: 9:00 AM – 6:00 PM (CET / Central European Time)
Saturday – Sunday: Closed

Emails received outside business hours will be answered on the next business day.

📦 Order Issues

Wrong item received? Email us with your order number and a photo — we will make it right immediately.

Package not arrived? If your order has not arrived within 25 business days of your shipping confirmation, contact us and we will investigate right away.

Want to cancel an order? Contact us within 12 hours of placing your order at support@yoursdeals.store.

🌍 Our Mission

At YoursDeals, we are committed to bringing eco-friendly kitchen products to homes across Europe. Your satisfaction is our priority, and we stand behind every product we sell.

Business Address

YoursDeals
📧 support@yoursdeals.store

We are an online-only store and do not have a physical retail location.